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Run your non-Toyota business, the Toyota way.
Ladies & gentlemen: Genchi Genbutsu is NOT an aimless, purposeless walk around the block.!!!
Wikipedia says: Genchi Genbutsu (現地現物 ?) means 'go and see' and it is a key principle of the Toyota Production System. It suggests that in order to truly understand a situation one needs to go to gemba (現場) or, the 'real place' - where work is done.
In my understanding, it means 'go, see, hear, smell, touch, feel and try-out' for yourself. It also means 'not to solely rely on the reports', as;
1) Reports are not real-time and
2) Reports may not be quite objective!
- This is closely tied to the Gemba (Genba), where the action is, where the value is created. (Gen is the actuality and the reality in Japanese but translated into English, it has somehow changed to Gem!)
- Butsu means 'the condition of.' Genbutsu, therefore means how the actuality of the Gemba (Genba) is.
- Gen-Jitsu simply means the status & situation of the Gemba (Genba) and the gap between where things are & where they ideally should be.
- 'Lean' encourages upper management to get into the day-to-day work and get their hands dirty, so they can determine the health of their organization. These are basically the ways one can conduct an effective & intelligible Genchi-Genbutsu:
1. Observation
One of the most important perhaps the most important ways to collect viable & pertinent data, is through personal Observation. In my opinion, each supervisor and/or a manager must intimately know ALL the processes and operations within his/her department; a.) To know what to watch & monitor as the CSFs (Critical Success Factors), b.) To be able to improve them further and c.) To avoid being snowed by the others! Vindicator (prototype) mac os.
For 'Observation' to take place, one should be a good detective (have the right set of glasses on) and also the Gemba (Genba) must be easily discernible! (Visual workplace)
One of the most important perhaps the most important ways to collect viable & pertinent data, is through personal Observation. In my opinion, each supervisor and/or a manager must intimately know ALL the processes and operations within his/her department; a.) To know what to watch & monitor as the CSFs (Critical Success Factors), b.) To be able to improve them further and c.) To avoid being snowed by the others! Vindicator (prototype) mac os.
For 'Observation' to take place, one should be a good detective (have the right set of glasses on) and also the Gemba (Genba) must be easily discernible! (Visual workplace)
2. Interviews
Next, is by asking people (the Team Members, as we called them at Toyota), who do the work. That will provide good data, as well. Knowing what to ask them of course! Asking open-ended questions, which are done with tact & sincerity to learn, will do wonders! 5Ws (Who, Why, What, Where & When) and 1H (How) are your best friends, when it comes to getting people to talk so you can collect the necessary data! https://hereafile334.weebly.com/superduper-3-3-1-mac-free-download.html.
3. Surveys
Although, this may not be as accurate or as timely as the first two, but it can offer some data with some degree of confidence. Designing a survey is a job and has to be done with care & knowledge, otherwise it will not provide the desired results!
4. Hands-on
This is the best way to correctly analyze the real-time, accurate and relevant data. Hands-on method will also provide an 'emotional content', something quite valuable that the other approaches cannot offer! By actually doing the process, one can also be made aware of the Muri (overburden) and Mura (inconsistency) that are present within the process!
5. Reports & Paper Research
The other method to collect data is Paper Research, where we will have to depend on the reports, findings and previous problem-solving activities. This can definitely shed light on collecting data, provided we consider all the similarities as well as the differences among the many different factors in the environment, time, people & etc.
6. Historical data
The next method is referring to the historical data, from the past to help determine the trend & predict the future behavior! Historical data, although scientific, but it's not a certain predictive methodology! It's not however total Muda, either! It can illustrate the way a given phenomenon has occurred in the past, thereby anticipate its future behavior!
SUMMARY:
Walking around the Genba is NOT the same as conducting a thoughtful, purposeful & intentional Genchi-Genbutsu-Genjitsu, where certain areas are observed, certain questions are asked and certain notes are taken based on the Critical Success Factors (CSFs) of any organization. This way, only pertinent Kaizen (Improvements) are initiated, which are directly in-line with & related to the Goals & Objectives of the place! Happy Genchi-Genbuts'ing & God's speed!
Note: For a simplified Genchi-Genbutsu form, contact me. Best friend mac os.
Hormoz Mogarei
Lean Consultant
Genjutsu Kai Mac Os Release
Get Kaizened, Inc.
